Cloud Servers FAQ

Thank you for visiting our pre-sales Frequently Asked Questions page! We sincerely hope that these answers will help you. If there are other questions or comments that you have, please feel free to contact us – we will be happy to assist you!

A cloud server is a hosting environment that provides you with an individual Windows or Linux virtual machine. Each cloud server gives you a guarded area that runs as an independent server. It allows you to share the cost of network connections and hardware and avoid the hassle of their maintenance. Cloud has individual directory structure and a set of application software. It is possible to restart it without disturbing other cloud server accounts that are hosted on the same cloud.
No, your own domain name is not necessary in order to be able to use cloud servers. But we can provide you a domain registration service if yo uneed one.
Yes, all service packages have a comprehensive agreement regarding the service level.
The accounts are setup after the process of verification – mostly approximately 24 hours after your order. If the order is placed over the weekend, the account will probably start running on Monday morning.
Of course. You can upgrade from your cloud server to any other cloud server or even dedicated server. You can also add supplementary resources to your cloud plan. It is not necessary to reboot the server after upgrading your cloud server or adding supplementary resources, unless there has been a change in the core OS.
Almost any software, utility or application can be installed in the cloud server without requiring modifications. The only restrictions are either of the operating system or of licenses. Many services and applications don't even have to know what is the technology of cloud servers, yet some can be restricted by lack of direct hardware.
Clients can easily manage cloud servers with remote desktop access. They can add and delete data and/or software to and from cloud server, as well as optimize throughput, scalability and operation.
Yes. A dedicated IP address is useful if want you to run your own e-mail, FTP and web servers. Dedicated IP address can also help improve your SEO performance.
Cloud server is a partition of a physical server with some resources dedicated to it. Physical servers can be portioned into many cloud partitions. Since cloud server share the expense of the physical server, the servers that are usually used in cloud environment have bigger capacity and higher performance capabilities than dedicated servers. Most small company owners find the cost of a dedicated server not particularly appealing.
Due to the increase in web traffic, network performance can become slower. A business owner who expects growth should think about choosing cloud servers. Cloud servers is also suitable for those business owners who need specific/individualized applications on their server but don't want to invest in a dedicated server.
Yes, both Windows and Linux are supported by cloud servers.
Of course. You should think about using cloud server if you expect business growth. It is easy to increase the capacity of cloud server to meet your needs. Data and applications can be easily transferred from your cloud server to bigger and/or additional cloud servers. Another option – mirroring and load balancing servers.
Yes. The security level increases considerably by upgrading to cloud servers. Cloud computing software isolates each cloud server and keeps all applications, processes and data secure and safe in cloud environment. Cloud computing also offers a much higher protection degree from outside DDoS attacks.
Yes, you can. You can buy only as much resources (processor time, processor memory, storage memory, etc.) as you need. You can even reduce the amount of used resources should you need it.


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